If so, the only solution is to ask if they are willing to lift these restrictions. Reports all over the internet seem to agree that Disney Plus likes some devices more than others.
Disney Plus not working on a specific product might be due to many reasons, but temporarily switching to another device seems to do the trick to many users. It is geo-restricted and will only play those awesome films where supported. Disney Plus has a page with all the supported countries, so go check it out. Also, people often use VPNs for location and security reasons. Keep in mind geo-restricted services tend to dislike virtual private networks, and they often block users when they detect an active VPN connection.
Next: These are the best video streaming services around. The streaming service has a help center, so seek additional help there.
You can also find ways to chat or call an agent from there. Disney Plus not working? Here's how to fix it Don't freak out! Let's help you get Disney Plus working again. How To By John Callaham. Disney Plus bundle. Check your internet connection Clear the cache Is the network blocking Disney Plus Try another device It might be your location.
Error code How to fix it You might encounter a particular error code 83 when Disney Plus is not working. Find out if Disney Plus is down. Check for updates. Try restarting! Check your internet connection. Select Mobile network. Toggle Mobile data on.
Clear the cache and data Cache is usually good, but data can get corrupted. Clear cache on Android: Open the Settings app. This app can Access your Internet connection Access your home or work networks hevcPlayback.
Permissions info. Installation Get this app while signed in to your Microsoft account and install on up to ten Windows 10 devices. Seizure warnings Photosensitive seizure warning. Report this product Report this app to Microsoft Thanks for reporting your concern. Our team will review it and, if necessary, take action. Sign in to report this app to Microsoft. Report this app to Microsoft. Report this app to Microsoft Potential violation Offensive content Child exploitation Malware or virus Privacy concerns Misleading app Poor performance.
How you found the violation and any other useful info. Submit Cancel. Recommended Your device should meet these requirements for the best experience OS Xbox, Windows 10 version Open in new tab.
Sign me up Stay informed about special deals, the latest products, events, and more from Microsoft Store. This can happen if the email used to sign up is associated with someone under the age of 18, or if Disney has found the account has violated the terms of service. In these cases, start by switching to a different device and trying again — this has yielded surprisingly good results in the past.
Otherwise, your best bet is to wait for 30 minutes and then try again. It could also be an issue with low bandwidth, so if you have other devices on your network that are taking up a lot of bandwidth with other activities people playing online games, etc.
If none of this works, see if your router needs an update. If you are on a web browser, you can also try to clear your browser cache and try viewing again to see if this fixes the problem. This usually indicates an internet issue, especially if you get an error code If you are watching in a browser window, clear your browser cache , shut down the browser, and open it again.
First, pick a speed test and run it on your device to see your results. First, trying clear out your browser cache.
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